Covid-19 : Our cancellation policy
Book with BO Immobilier in all serenity
We have adapted our cancellation conditions and our refund policy in the face of the current uncertain situation.
We are offering a more flexible condition in order to suit your expectations
Your stay is 100% refunded* :
• In the event of a new confinement during the period of your reservation
• If your country of origin prohibits travels to French territory
• If you live abroad and the French borders are closed
• If the ski resort is told to closes ski slopes and ski lifts
If one of these conditions prevents you from coming to Châtel during the period of your reservation, your stay may be cancelled and the amount of your deposit and balance will then be refunded* within a maximum period of 28 days.
If the customer wishes to cancel their reservation and there is no travel ban on the date of their stay, their deposit can be refunded only if the property has been rented in the meantime. Otherwise Bo immobilier will retain the deposit if the client still does not wish to come out.
If you have already started enjoying your stay and new government measures require you to return home, you will be refunded for the days which you did not occupy the property (excluding linen, cleaning and agency fees)
*excluding the agency fees